Location & Working Hours
Guangzhou Yousu3D Technology Co., Ltd VIP Customer Global Service Center Service Introduction
Welcome! YOUSU 3D VIP Customer Service Team was Officially launched on October 27, 2015, the main service targets are high-quality dealers, agents and important end users. Through the advantages of Guangzhou Yousu 3D Technology Co., Ltd.'s global marketing network, you can enjoy professional and global high-quality services
In addition to providing basic product services, there are emergency assistance services such as we can support how to use our material on your printer. Technical support available via
Contact Person:Simon Zou
E-mail:sales@ysfilament.com.
In addition, it also provides new product pre-sale experience, VIP customer customization service, VIP exclusive price and other value-added services.
★ Services include
1. Basic services
a.Product information sharing, including catalog, videos, images, etc.
b.Local product sales price guide
c.Trend data analysis of hot products in the global market in the industry each season.
2. Emergency services:
a.Technic support of the products
b.Reasonable payment extension period in special period.
c.Appropriate cross-regional warehousing misappropriation
3. Value-added services:
a.Reasonable payment extension period in special period.
b.Provide high-quality and timely logistics and distribution channels
c.Joint research and development of new products cooperation
★ Service hours:
BEIJING TIME: Monday to Friday: 8:30-16:00 Saturday and Sunday: 10:00-14:00 Holidays off
Eastern United States time: Daylight Saving Time,12 hours delayed than Bejing Time: In winter, Eastern United States time is 13 hours delayed than Beijing time
Western United States time： Winter time,16 hours delayed than Bejing Time: In winter, Eastern United States time is 13 hours delayed than Beijing time
London Time：Beijing, China is 8 hours ahead of London, UK
Australia time：Australia time is 2 to 3 hours ahead of Beijing time
Middle East time：The Middle East is 4-5 hours behind China
★ Service team:
a. Customer Manager: Professional product manager service follow-up in 4 regions （Asia Pacific, North America, Europe, Middle East）
b. Customer Support: Professional product manager service follow-up in 4 regions （Asia Pacific, North America, Europe, Middle East）
★ Authorization:
We have authorized Kennan Ward Photography to be the reseller of YOUSU and has the right to sell the YOUSU products.
★ Address and Contact Number:
ADD.:(A2 fourth floor）Building 1, No. 4, Lixin 7th Road， XianCun Town, ZengCheng District, Guangzhou
Tel.: 0086 20 32093406
Contact Person:Simon Zou
E-mail:sales@ysfilament.com.
In addition to providing basic product services, there are emergency assistance services such as we can support how to use our material on your printer. Technical support available via
Contact Person:Simon Zou
E-mail:sales@ysfilament.com.
In addition, it also provides new product pre-sale experience, VIP customer customization service, VIP exclusive price and other value-added services.
★ Services include
1. Basic services
a.Product information sharing, including catalog, videos, images, etc.
b.Local product sales price guide
c.Trend data analysis of hot products in the global market in the industry each season.
2. Emergency services:
a.Technic support of the products
b.Reasonable payment extension period in special period.
c.Appropriate cross-regional warehousing misappropriation
3. Value-added services:
a.Reasonable payment extension period in special period.
b.Provide high-quality and timely logistics and distribution channels
c.Joint research and development of new products cooperation
★ Service hours:
BEIJING TIME: Monday to Friday: 8:30-16:00 Saturday and Sunday: 10:00-14:00 Holidays off
Eastern United States time: Daylight Saving Time,12 hours delayed than Bejing Time: In winter, Eastern United States time is 13 hours delayed than Beijing time
Western United States time： Winter time,16 hours delayed than Bejing Time: In winter, Eastern United States time is 13 hours delayed than Beijing time
London Time：Beijing, China is 8 hours ahead of London, UK
Australia time：Australia time is 2 to 3 hours ahead of Beijing time
Middle East time：The Middle East is 4-5 hours behind China
★ Service team:
a. Customer Manager: Professional product manager service follow-up in 4 regions （Asia Pacific, North America, Europe, Middle East）
b. Customer Support: Professional product manager service follow-up in 4 regions （Asia Pacific, North America, Europe, Middle East）
★ Authorization:
We have authorized Kennan Ward Photography to be the reseller of YOUSU and has the right to sell the YOUSU products.
★ Address and Contact Number:
ADD.:(A2 fourth floor）Building 1, No. 4, Lixin 7th Road， XianCun Town, ZengCheng District, Guangzhou
Tel.: 0086 20 32093406
Contact Person:Simon Zou
E-mail:sales@ysfilament.com.
